Power bank cannot charge/won't turn on

1. If the power bank cannot recharge/won't turn on, use a different 9V/2A (or higher) adapter, another cable, or a different socket to recharge the power bank.
2. . If the power bank can not charge your device, try different cables, output ports, or devices.

If the issue persists after completing the above troubleshooting steps, please contact us at support@iniu.shop — we’ll get back to you within 24 hours.